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Privacy Policy

Introduction

Petra Play (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website, https://petraplay.com, or using our services.

 

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, organization, and other details you provide via contact forms or account registration.
  • Non-Personal Information: Browser type, device information, IP address, pages visited, and other analytics data.

2. How We Use Your Information 

 
We use your information to:
  • Respond to inquiries and provide requested services.
  • Improve our website, services, and offerings.
  • Communicate updates, newsletters, and promotional material (if opted-in).
  • Comply with legal obligations.

3. Sharing Your Information 

 
 
We do not sell or rent your personal information. We may share information with:
  • Service providers assisting with website operations or business services.
  • Legal authorities if required by law.

4. Cookies and Tracking  

 
 
 
Our website may use cookies or similar technologies to:
  • Enhance site performance and user experience.
  • Track website analytics.

You can disable cookies in your browser settings; however, some features may not function properly.

 

5. Data Security   

 
 
 

We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights   

 
 
 
You have the right to:
  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Withdraw consent at any time.
  • To exercise these rights, contact us at hello@petraplay.com

7. Third-Party Links   

 
 
 
 
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

 

9. Contact Us

For questions about this Privacy Policy or your data, please contact:

Secure Payments

Shop with total peace of mind. We use bank-level encryption to ensure your personal details are always safe and sound.

Fast & Free Delivery

The fun shouldn’t wait! We offer fast shipping across the region, with free delivery on all qualifying orders.

Prompt Support

Have a question about a product or need a spare part? Our expert support team is ready to assist you anytime.

Exclusive Rewards

Join the Petra Play family for early access to new building sets, special member discounts, and the perfect gift ideas.